Welcome to The Polished Gent! The services on this site are offered to you by "The Polished Gent LLC" parent company of DBA "The Polished Gent". For the rest of this text, The Polished Gent (TB) is the term that will be used, but it is understood that The Polished Gent is a part of The Polished Gent LLC, and thus all rights, obligations, protections, disclaimers, indemnities, and all other legal terms and conditions within this text shall also apply to The Polished Gent LLC. When you use The Polished Gent (referred to herein as, "The Polished Gent.com", "The Polished Gent "TB", "we", "our", "us") you understand that you are subject to the following conditions. If you visit or shop at The Polished Gent on www.thepolishedgent.com, you accept and agree to abide by these conditions.. When you use any current or future ThePolishedGent.com service, you will be also subject to the guidelines and conditions applicable to such service or business. Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at Support@ThePolishedGent.com.
BY USING THE THEPOLISHEDGENT.COM WEBSITE AND THE SERVICES OFFERED THROUGH IT, YOU AGREE TO BE BOUND BY THESE CONDITIONS OF USE AND ALL RELATED POLICIES, CONDITIONS, AND GUIDELINES. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS OF USE, YOU MAY NOT USE THE THE POLISHED GENT WEBSITE.
When you visit www.thepolishedgent.com or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the www.thepolishedgent.com site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on the ThePolishedGent.com site - such as text, without limitation, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software - is the property of The Polished Gent or content suppliers, and is protected by all applicable laws of the United States of America and international copyright laws. The compilation of all content on the ThePolishedGent.com site is the exclusive property of The Polished Gent and protected by all applicable laws of the United States of America and international copyright laws. All software used on the ThePolishedGent.com site is the property of ThePolishedGent.com or its software suppliers, and protected by all applicable laws of the United States of America and international copyright laws.
The Polished Gent, and other marks indicated on our site are trademarks or registered trademarks of The Polished Gent LLC in the United States of America and other countries. The Polished Gent graphics, logos, page headers, button icons, scripts, and service names are trademarks of and/or are the fully owned intellectual property of The Polished Gent. The foregoing trademarks and intellectual property may not be used in connection with any product or service that is not The Polished Gent's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits The Polished Gent. All other trademarks and intellectual property not owned by The Polished Gent or its affiliates that appear on the ThePolishedGent.com site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The Polished Gent.
The Polished Gent grants you a limited license to access and make personal use of the ThePolishedGent.com site, and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of The Polished Gent. This license does not include any resale or commercial use of the ThePolishedGent.com website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the ThePolishedGent.com's website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools.
The ThePolishedGent.com site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of The Polished Gent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Polished Gent without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Polished Gent's name or trademarks without the express written consent of The Polished Gent. Any unauthorized use terminates the permission or license granted by The Polished Gent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the ThePolishedGent.com's home page, so long as the link does not portray The Polished Gent or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Polished Gent logo's or other proprietary graphic or trademark as part of the link without express written permission.
You represent that you are a human, as accounts registered by automated methods are not permitted. If you use the ThePolishedGent.com website, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may not use ThePolishedGent.com or sign up with The Polished Gent. The Polished Gent reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. You further agree not to access any other person's or member's ThePolishedGent.com account or account information without their express permission. You agree to notify us immediately of any unauthorized use of your account and/or password, or other personal information, and agree that we shall not be liable for any loss or damage arising out of your failure to comply with this obligation.
As a The Polished Gent member, you will receive a personalized package based upon your specific grooming needs. Because our products are constantly being updated to better serve your grooming needs, there is no guarantee about availability.
When you sign up for The Polished Gent, we will save your credit card information for use on all future purchases. Any automatic billing and/or charges, as per the membership rules described upon sign-up, will be automatically applied to your saved credit card unless you notify us in advance by emailing Support@ThePolishedGent.com. We accept Visa and MasterCard as forms of payment. If your payment method reaches its expiration date and you do not edit your credit card information or cancel your account, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your account should you wish to discontinue your membership with us. As this is a monthly membership, recurring charges are made monthly around the same date of sign up of every month. Cancellations must be made 5 business days in advance to the charge date to allow time to process. In the rare occurrence that a package is not delivered before being charged again, please note that you are still held to the 5 business day cancellation rule and no refunds can be given once a package is built. Also please keep in mind that cancellations must be done via email per account. Meaning you must email Bellhop@ThePolishedGent.com from your account email for cancellation to occur. This is to provide security for your account.
Sometimes you can make a mistake entering in your shipping information. We here at The Polished Gent completely understand. If we receive a package marked as a bounceback we will attempt to reach out to you 3 times to get updated shipping information. If a response is not received within 2 weeks after the 3rd attempt to contact, that month's package will be held indefinitely until we are able to establish communication. No refunds will be given on bounceback items. To check on a shipping or bounceback status, email us at Bellhop@ThePolishedGent.com
CALIFORNIA USERS please be aware that you will be charged sales tax on all orders. ALASKAN AND HAWAIIAN USERS please be aware that a $7 surcharge will be applied to all of your orders and active member exchanges.
This site, www.thepolishedgent.com, can be accessed from countries other than the United States and Canada. The Polished Gent may offer products or references to products that are not available outside of the United States and Canada. Any such products or references to products do not imply that such products will be made available outside the United States and Canada. If you access and use www.thepolishedgent.com outside the United States and Canada you are responsible for complying with your local laws and regulations. CANADIAN CUSTOMERS please be aware that there is a standard $25 surcharge for all orders emanating from Canada.
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, unauthorized, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, tortious, or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. The Polished Gent reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant The Polished Gent a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Polished Gent the right to use the name that you submit in connection with such content, if we choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Polished Gent (including all of its parents, subsidiaries, affiliates, officers, directors, agents, and representatives) for all claims resulting from content you supply. The Polished Gent has the right but not the obligation to monitor and edit or remove any activity or content. The Polished Gent takes no responsibility and assumes no liability for any content posted by you or any third party.
The Polished Gent respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately at Support@ThePolishedGent.com, and submit the following information: identification of the work claimed to be copied or infringed; identification of the work that is claimed to be infringing your work; your contact information; a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and a statement that the information in the notification is accurate, and under penalty of perjury, you are the owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All items purchased from The Polished Gent are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. All claims must be made with the carrier, and not with The Polished Gent.
Upon sign up, we specially build your Polished Gent Box within a minimum time frame of 7-10 business days. This can be longer if there is unforeseen complications. You will generally have your package in your hands around 2-7 business days after that. The minimum time frame for receiving product from signup to in your hands is generally 9 business days with the maximum being 17 business days. Again this is subject to change without notice due to brand availability or shipment delays both by The Polished Gent or by a third party shipping facility.
The Polished Gent attempts to be as accurate as possible. However, The Polished Gent does not warrant that product descriptions or other content of the www.thepolishedgent.com website are accurate, complete, reliable, current, or error-free. If a product offered by The Polished Gent is not as described, please contact our customer service department at Support@ThePolishedGent.com.
You shall not use The Polished Gent’s Website or materials to POST, transmit, upload, distribute or publish any content that is libelous, seditious, defamatory, blasphemous, fraudulent, invasive of another’s privacy, tortuous, obscene, pornographic, abusive, infringing or otherwise illegal, as determined in the sole discretion of The Polished Gent. You agree to comply with all applicable local, provincial, federal and international laws, regulations and treaties while using this site. In addition, while using the website in accordance with these terms as modified from time to time, you agree to comply with generally accepted internet standards and shall refrain from any abusive use of this site.
THE THE POLISHED GENT SITE IS PROVIDED BY THE POLISHED GENT ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE POLISHED GENT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE POLISHED GENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE POLISHED GENT DOES NOT WARRANT THAT THE THEPOLISHEDGENT.COM WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM THE POLISHED GENT OR THEPOLISHEDGENT.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE POLISHED GENT, ITS PARTNERS, AFFILIATES AND SUPPLIERS AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AGENTS, REPRESENTATIVES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WWW.THEPOLISHEDGENT.COM WEBSITE, OR THE RELATED SERVICE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE (INCLUDING, WITHOUT LIMITATION, THOSE DAMAGES RESULTING FROMLOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), AND CONSEQUENTIAL DAMAGES.
THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Links to third party Websites on this site are provided solely as a convenience to you. If you use these links, a new browser will be lodged to access linked Websites. The Polished Gent has not reviewed these third party Websites and does not control and is not responsible for any of these Websites or their content. The Polished Gent does not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party Websites linked to this site, you do this entirely at your own risks.
You acknowledge and agree that The Polished Gent, in its sole and absolute discretion may, without notice to you, suspend or terminate your use of, or access to the Website, for any services and remove and discard any related materials for any reason, including where The Polished Gent believes that you have violated any of these terms. You agree that The Polished Gent (including its parents, subsidiaries, affiliates, directors, officers, agents, and representatives) shall not be liable to you or to any person as a result of any such suspension or termination. If you are unsatisfied with any of these terms, please discontinue using this Website. Conversely, you are free to cancel your membership to the The Polished Gent at any time, provided that your cancellation shall not take effect until the month following the month in which such cancellation occurs.
You acknowledge that you are using this site including its materials at your own risks. The Polished Gent and its partners, affiliates and suppliers do not guarantee error-free or uninterrupted operations of this site. The products, services and information provided on this site are provided “as is” without any warranties of any kind including warranties of merchantable quality, fitness for particular purpose, or non-infringement of intellectual property. The Polished Gent and its suppliers do not warrant the accuracy and completeness of materials available on or throughout this site. The materials on this site may be out of date, and The Polished Gent makes no commitment to update the materials. Information published on this site may refer to products, programs or services that are not available on your jurisdiction. Applicable law may not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
You shall indemnify, defend, and forever hold harmless The Polished Gent, The Polished Gent, and their partners, affiliates, parents, and suppliers and each of their respective directors, officers, employees, consultants, agents and suppliers from and against any and all claims, demands, actions, suits, losses, costs, charges, expenses, damages and liabilities (including legal fees) which arise out of, may be incurred by reason of, or are in connection with your use of this site or any related service.
By visiting the ThePolishedGent.com website, you agree that the state laws of Delaware, and the federal laws of the United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use. The courts of the state of Delaware shall have exclusive jurisdiction over all disputes. You agree that jurisdiction and venue in such courts is appropriate and you agree to submit to the jurisdiction of such courts
The Polished Gent may revise these terms at any time by updating this posting. You should visit this page from time to time to review the then-current terms because they are binding on you and your continued use of this site signifies your acceptance of these revised terms.
The Polished Gent will not be considered to have waived any of its rights or remedies described in these terms unless the waiver is in writing and signed by The Polished Gent. No delay or omission by The Polished Gent in exercising its rights or remedies will impair or be considered as a waiver of its rights to enforce such rights at any time.
YOUR CONTINUED USE OF THIS SITE FOLLOWING THE POSTING OF ANY CHANGES OR REVISIONS WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR REVISIONS. IF YOU DO NOT AGREE TO ANY CHANGES OR REVISIONS TO THESE CONDITIONS OF USE, YOU MAY NOT USE THE WWW.THEPOLISHEDGENT.COM WEBSITE AND ARE TO DISCONTINUE USE OF THE SITE IMMEDIATELY. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
All rights reserved. © 2014-2017 The Polished Gent.
The CVV2 is the last 3 digits after the credit card number on the back of the card in the signature area.
The CVC2 is the last 3 digits after the credit card number on the back of the card in the signature area.
The CID is the last 3 digits after the credit card number on the back of the card in the signature area.